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Returns Policy

You may return or exchange your full-price purchase within 14 days of receipt, subject to the following terms:

  • Items must be in original condition (including tags) and must not have been worn, altered or washed. Wax seal must not be broken.
  • All packaging (including garment bags) shipped with your order must be returned.
  • If a customer has exchanged a garment for a credit note, and then seeks to return the garment which was purchased with that credit note, Alexander Lyon may refuse the return.

Once the items have been received they will undergo a quality review. Once cleared, you will either receive your new item (for exchanges), credit note, or refund on the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase.

You will receive an email notification once your return is processed, this will occur within 5 working days of receiving your return.